Zacytuję resztę maila. TO jest tak ze oni płacą za ewentualne naprawy. Oto dalsza część maila:
Prior to having your equipment serviced, please email international@mackcam.com and request local service request form. In this email you will need to provide your name, warranty number, brief description of the problem you are experiencing and the name and contact information of your repair facility. The repair facility will need to send us a written estimate (in English) with a clear description of what needs to be repaired on your equipment and the cost. To save time, please have the repair facility reference your control number and name on the estimate. Once we approve the repair for manufacturer defects, we will pay the repair facility directly, or if the facility does not allow payment by Mack Camera, we will reimburse you for the repair with a copy of your paid receipt
Więc płaca oni, lub zwracają kase
CZyżby nikt nie miał z nimi do czynienia?