Znalazłem to i u mnie zadziałało, zgodnie z opisem sprawdź usługi SSDP i Canon Camera Access Library - muszą być włączone.

Cytat:
"It appears, that the older versions didn't use Canon Camera Access Library, but starting from version 5.0 it has been using this. The problem I found "Canon Camera Access Library 8" could not start, I could not start this service as it depends on two other services, which have to be "on" as well.

So do this:

1) Go to "Control panel"

2) "Adminitstrative Tools"

3) "Services"

4) Check "Canon Camera Access Library 8" and check if it is started or not. Most likely not.

5) Go to properties (double click) "Canon Camera Access Library 8" and try to start it and switch the "startup type" to automatic. It might not start.

6) If it does not start, check if "SSDP Discovery Service" is on and "Windows Image Acquisition (WIA)" as well. Their both Startup types have to be automatic as well.

7) Start "Canon Camera Access Library" close everything and it should start working.

Good luck."

Mam nadzieje że pomoże.
Pozdrawiam